Corporate Gift Baskets FAQs

Here are the answers to some of the most frequently asked questions about business gifting.
More questions? Contact our Corporate Gift Specialists.

• Why should I place my order with GourmetGiftBaskets.com?
• How can I place my order?
• How far in advance should I place my order?
• How much room do I have for a card message?
• Will I receive an order receipt/order confirmation?
• How will I know when my gift has shipped?
• Is there a minimum purchase required?
• Do you offer discounts for large quantities?
• Do you offer samples of your products?
• Can you insert my business cards and promotional materials with shipments?
• Can you customize my order?
• How can I calculate shipping costs?
• Do you ship internationally?
• Can you ship to multiple locations?
• Can you invoice me for my order?

• Why should I place my order with GourmetGiftBaskets.com?
  GourmetGiftBaskets.com, a family owned company, has been dedicated to providing exceptional gourmet gifts for three generations.
  
  To make sure that our commitment to excellence is continuously met and upheld, our gifts are produced daily in one facility and handmade with only the finest gourmet foods. Rest assured that your gifts will be personally attended to by our dedicated gift specialists, who are committed to making the gifting process as simple as possible for you and are available to answer any questions, offer suggestions or help tailor a custom gift.
  
  There is nothing more important to us than our customers’ happiness and we will do everything we can to make your experience with our company one of complete satisfaction.
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• How can I place my order?
  You can place your order by phone any time by calling our Corporate Relations line at 866-842-1050 x. 2.
  
  You may also download our easy to use corporate order form to help you compile your list of recipients. If you need additional information or help with your order, please don’t hesitate to contact directly using the phone number listed above.
  
  Once complete, email your order form to CorporateSales@GourmetGiftBaskets.com and we’ll take care of the rest!
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• How far in advance should I place my order?
  For your convenience, you can place orders for most of our products up until 5:30 PM EST Monday through Friday.
  
  We accept orders for our chocolate covered selections until 3:00 PM.
  
  Same-day gift services are also available until 1 PM EST Monday through Friday.
  
  For larger business orders, or during holiday peak times, we recommend that you place orders at least 24-48 hours in advance so that we can verify information, and ensure product availability.
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• How much room do I have for a card message?
  Your complimentary card message can be up to 180 characters in length or personalize your card message with up to 800 characters for an additional fee.
  
  Ask your Corporate Gift Specialist about including your corporate logo, in full color on the greeting card!
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• Will I receive an order receipt/order confirmation?
  Yes. If you place your order online, you will see an order confirmation page after you place your order. We recommend printing this page so that you will have it to keep for your records.
  
  Whether you place your order online or by phone, you will also be emailed an order confirmation after you place your order.
  
  If you do not receive an email confirmation for your order, it is possible that the email addressed was entered incorrectly or it could be caught in a spam filter.
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• How will I know when my gift has shipped?
  Once your gift has left our facility, you will receive a shipping confirmation email with a tracking number that you can use to track your shipments status through delivery.
  
  If you placed an order for multiple gifts, we will provide you with all of the tracking information for the gifts that were shipped that day. If your gifts are set to ship on multiple days, you will receive one email (per order) for each gift that was shipped on that day.
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• Is there a minimum purchase required?
  No. We’re happy to help you with your order large or small for all standard products.
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• Do you offer discounts for large quantities?
  Yes, we do offer volume discounts on qualifying orders.
  
  Please call 866-842-1050 x. 2 or contact our Corporate Services Department.
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• Do you offer samples of your products?
  If you are interested in obtaining a sample of one of our products, please call 866-842-1050 x. 2 or contact our Corporate Services Department.
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• Can you insert my business cards and promotional materials with shipments?
  Absolutely! We’d be happy to include your business cards with your shipments. If there are additional promotional materials you would like to add to a gift, there may be an additional cost to get everything to fit with your gift.
  
  To find out more, please call 866-842-1050 x. 2 or contact our Corporate Services Department.
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• Can you customize my order?
  Absolutely! We offer the option to fully customize any gift. 
  
  Our corporate gift specialists will help you select from various products featured in our gifts or even work with you to include your own branded items.  From the basket to the bow, your customized gift will be one that is truly unique!  Please note, minimum quantities may apply.
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• How can I calculate shipping costs?
  Shipping rates are based on actual costs and are calculated specifically for each gift by factoring in the weight and dimensions of the item, where it is being shipped to and the service level you select.
  
  Because shipping rates are calculated based on the item you select, we do not have a standard shipping rate table available.
  
  We do offer free standard shipping on select products, which can be viewed here. If you were planning to have your entire order shipped to one location for distribution, you may be able to save on shipping costs. To find out more, please call 866-842-1050 x. 2 or contact our Corporate Services Department.
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• Do you ship internationally?
  Yes, we do ship select gifts internationally. Due to the import regulations in countries outside of the United States, we cannot ship any items that contain alcohol or that are perishable in nature.
  
  To view our selection of pre-approved gifts that can be shipped internationally, click here.
  
  To inquire about what additional gifts may be shipped to your destination country, please call 866-842-1050 x. 2 or contact our Corporate Services Department.
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• Can you ship to multiple locations?
  Yes. We can ship directly to your list of recipients at multiple locations and arrange to have all of your gifts arrive on the same day.
  
  To simplify the ordering process and make it easier for you to manage, download our corporate order form to help you compile your list of recipients.
  
  If you need additional information or help with your order, you may contact a Corporate Gift Specialist by dialing 866-842-1050 x. 2
  
  Once complete, email your order form to CorporateSales@GourmetGiftBaskets.com and we’ll take care of the rest!
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• Can you invoice me for my order?
  Yes, invoicing is an available option upon completion and verification of our Credit Application. Verification may take up to 5 business days from receipt of application.
  
  For more information regarding this option, please call 866-842-1050 x. 2 or contact our Corporate Services Department.
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